Terms & Conditions – Jade & Co

Last Updated: December 2025

Welcome to Jade & Co (“we”, “our”, “us”).
By accessing or using https://jade.txmails.com (“website”), you agree to be bound by the following Terms & Conditions.
If you do not agree with any part of these terms, please discontinue use of our website.

1. Introduction

These Terms & Conditions govern all use of our website, products, and services.
They apply to all visitors, customers, and users of the site.

Company Information:
Jade & Co
422 Richards St, Vancouver BC V6B 2Z4, Canada
Email: jade@txmails.com
Tele: 250.566.5445

2. Use of the Website

You agree to use this website only for lawful purposes.
You must not:

Engage in fraudulent activities
Attempt to gain unauthorized access to the website
Interfere with website functionality
Use the website to distribute harmful or malicious content
Reproduce or copy any content without permission

We reserve the right to deny access to anyone who violates these terms.

3. Intellectual Property Rights

All content on this website—including text, graphics, logos, product images, designs, and branding—belongs to Jade & Co and is protected by copyright and trademark laws.

You may not:

Copy, reproduce, republish, or distribute our content
Use our brand name or materials for commercial purposes without permission

Unauthorized use may result in legal action.

4. Product Information & Pricing

We strive to provide accurate product descriptions, images, and pricing.
However, mistakes may occur, and we reserve the right to:

Correct errors or omissions
Update product information
Change pricing at any time
Discontinue products without notice

If a pricing error occurs after you place an order, we may cancel the order and issue a full refund.

5. Orders & Payments

By placing an order, you confirm that:

You are legally capable of entering into a binding contract
The information you provide is accurate and complete

We accept payments through secure third-party processors.
Your payment information is never stored on our servers.

We reserve the right to cancel or refuse any order for reasons including:

Product availability
Suspicion of fraud
Incorrect pricing or listing
Customer misconduct

6. Shipping & Delivery

Shipping times and costs vary based on location and product availability.
Estimated delivery dates are not guaranteed.

We are not responsible for:

Delays caused by carriers
Customs fees or import taxes
Lost or damaged packages after they have been shipped

A separate Shipping Policy can be provided upon request.

7. Returns, Exchanges & Refunds

Our refund and return guidelines will be outlined in our Refund Policy page (I can create this for you).

Customers are responsible for:

Returning items in original condition
Shipping costs (unless otherwise stated)

We reserve the right to deny refunds for items that show signs of misuse or damage.

8. User Accounts

If you create an account on our website, you are responsible for:

Keeping your login information secure
Maintaining the accuracy of your personal details
All activity under your account

We reserve the right to suspend or delete accounts that violate our terms.

9. Limitation of Liability

Jade & Co is not liable for any:

Direct, indirect, or incidental damages
Loss of data
Loss of revenue or profits
Issues caused by website downtime, delays, or errors

Use of our website and services is at your own risk.

10. Third-Party Links

Our website may include links to third-party websites or services.
We are not responsible for:

Their content
Their privacy policies
Their practices or actions

Please review their terms before engaging with them.

11. Indemnification

You agree to indemnify and hold Jade & Co, its owners, employees, and affiliates harmless from any claims, damages, losses, or legal fees resulting from: